Performance vs Development - Part 1
Salaam and Greetings, Last week, I had the opportunity to be with a group of HR professionals with experiences ranging from 30 plus years to 5 years. The breadth and depth of the issues raised were exciting to say the least. One of the things that was discussed were the perennial problem of getting a return on the investment of training. The ROI of Training. I was trained by the man who basically started this idea of ROI in training some 13-14 years ago. Dr Jack Phillips. I got a lot of it. Was gung-ho about doing it for my organization. Even before the program ends, I already had tons of things I want to measure so that I could justify which program stays, which programs should go. However, we were warned by Dr Phillips, that, ROI of Training is not for all organizations, and certainly not for all training. He said that: To embark on ROI of training, organizations need to have lots of data. And that means, it must be part of the organization’s culture to keep every